Just thought I would share my followup experience with the Bentley dealer. So I picked up the key for my 2009 Arnage and asked to confirm there is no way they would program that key (I'm planning on taking to Palma anyway). They confirmed again that they won't service anything older than 10 years. I said OK, but could you assist in getting me the immobilizer code as well as a radio code. He even went to his manager as this is merely a request ticket to Bentley according to him. They had no interest in that either. I felt bad for the parts guy and I know he did what he could. The fun of the cars and the car business is solving problems, especially on older cars. It was definitely one of the stranger dealership experiences I had.
More interesting is this dealership has Lambo, Aston, Rolls Royce, and more, but it's in this somewhat sketchy almost industrial looking area. Even the showroom felt kind of dreary and everyone looked miserable. The service waiting area was pretty grim (although I'm sure this exotic market isn't waiting for their cars). Just didn't anticipate that. Perhaps it's the state of the current car market, I don't know. I always looked forward to checking out that place and after all these years it was a bit of a letdown.
They did rave about John Palma and Albers indicating they were the "best out there"! In the end, I'm just hopeful I don't end up with a $1000 key chain!!
