2002 Azure, SCBZK22EX2CX01073 - Rolls-Royce and Bentley Forums
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post #1 of 17 (permalink) Old 10-27-2017, 12:32 AM Thread Starter
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2002 Azure, SCBZK22EX2CX01073

Hi, Are there any SZ Azure owners out there that had the experience of removing the windscreen ? Brian Vogel along with Richard T. sent me what I believe to be the correct info, however my untrustworthy Bentley Dealer is telling me they need 16 hours to remove. I know a Continental should be the same...They say nay,,,,,
What I need is a shop that I can speak to directly to solve my issue...Or for that matter another Azure owner as mentioned above.
Many Thx,
Todd,
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post #2 of 17 (permalink) Old 10-27-2017, 09:14 AM
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Your Bentley dealer has some very interesting time estimates. Attached is a screen shot from the man-hour schedule in IETIS for renewing the windscreen on a 2002 Azure. As we all know the estimates used for this sort of thing are generally on the very generous side and can often be achieved in far less time (with a skilled technician).

For myself, I would look for a good auto glass replacement shop or body shop that could recommend someone who does glass in your area that's willing to take on the job. This is not rocket science.
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File Type: jpg Windscreen_Renewal_MHS.jpg (128.8 KB, 15 views)

Brian

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post #3 of 17 (permalink) Old 10-27-2017, 09:51 AM Thread Starter
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Yes Brian, My thoughts exactly. Thank you for every bit of information that you have provided on all my challenges regarding my Bentley. The reply I received from Crewe on this subject as follows.
"A small amount of the internal trim needs to be dropped slightly to allow access when cutting the glass out. This is to prevent any damage. " Then they go on to say "I am sure you will appreciate that the glass is bonded into the car. Then it is recommended for the vehicle not to be moved for a short period to allow the bonding action to completely firm up."
And the beat goes on.........
Todd
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post #4 of 17 (permalink) Old 10-27-2017, 11:00 AM
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Quote:
Originally Posted by Todd K View Post
The reply I received from Crewe on this subject as follows.
"A small amount of the internal trim needs to be dropped slightly to allow access when cutting the glass out. This is to prevent any damage. " Then they go on to say "I am sure you will appreciate that the glass is bonded into the car. Then it is recommended for the vehicle not to be moved for a short period to allow the bonding action to completely firm up."
And the beat goes on.........
Todd
Essentially: You're moving the trim so that you can cut through the sealer/bonder without also accidentally cutting the trim while doing so. Once the glass is in you have to let the car sit for a while to let the new sealer/bonder set and that time period is quite short.

It does not ever take anywhere near to 16 hours to replace a windshield on a modern car whether that car is a Kia or a Bentley. The basic method is exactly the same, too. The only issue with the Bentley would be the installer having the necessary instructions so that the could easily and correctly loosen up the trim that must be loosened (or removed) to do the job. The IETIS instructions should include all that.

Brian

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post #5 of 17 (permalink) Old 10-27-2017, 01:31 PM
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In the UK most insurers provide full cover for windscreen replacement.All it costs is a £50 excess with no effect on No Claims Discount.
When the screen on my 2002 Arnage was chipped it was replaced by the local Auto glass specialist. The screen had to come from Bentley and cost £2200.
The Bentley Dealer would not have much experience in replacement and a specialist would be a much better bet.

Paul
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post #6 of 17 (permalink) Old 10-27-2017, 01:53 PM
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The Bentley Dealer would not have much experience in replacement and a specialist would be a much better bet.
The dirty little secret (and I really hesitate to call it that, because no one is doing anything wrong, it's just not well known) is that most shops subcontract out work that they cannot do themselves or prefer not to do themselves. It is not at all uncommon for a dealership (any dealership) that does not routinely do auto glass replacement work to call in "the local guy" with his truck, tools, etc., all mobile and have them do the job.

Auto glass is a thing of its own but the techniques used do not vary much at all on cars of the "windshield dropped into place on sealant" era. It's a matter of removing the trim (exterior and/or interior) to safely cut out the existing windshield, cleaning the original sealant off to the extent required for the new stuff to do its job, applying the new sealant, and dropping the new windshield into place on to it while keeping it in place long enough for the glass to stay where it needs to be staying to have all the trim put back on.

I would trust my Rolls-Royce far more in the hands of an auto glass technician who has experience if I needed that sort of service than I would either a dealership or specialist mechanical shop. If you give them any instructions specific to your car if it's a rare one, like a Bentley, and they read those before starting it should be a cinch for them.

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post #7 of 17 (permalink) Old 10-29-2017, 12:56 AM Thread Starter
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Our good friend Omar responded, and reiterated that our Azure's are far different from Continentals. John Robison chimed in...Confirmed that the dash does in fact need to come out and is a bit of a job because the center console gauge set is in the way. Arrrh !!! Initially I thought this would've been a slam dunk. It definitely turned int a PIA. The large star/chip is within the center of WS. My insurance covers the glass & installation, so I figured what the heck...lets go for it.

Now I'm thinking of "live with it" as is. Take the WS and store it. Receive a letter from my installer that he will do the installation free of charge at my decision to accomplish the task thereof.

In any case it's not happening this year as we are heading to Mexico soon. As mentioned B4....To get anything major accomplished on the beast I need to go 100 miles + over two 11,000' Mt. passes etc. Had a couple snow storms this month that eliminated driving my classics anywhere.

Thx to all, Happy Motoring,
Todd
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post #8 of 17 (permalink) Old 10-29-2017, 06:08 PM
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Well, like you I wonder if I would not stock the news WC and leave the old one unless iti is badly dammaged.
Removing the dash may create noises or other issues if done by non professional.

Taka your time to make the right deision, but have the insurance pay a new WC in any case.

97 Continental R
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post #9 of 17 (permalink) Old 10-29-2017, 11:34 PM Thread Starter
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Exactly Jean...Will have plenty of time while in Mexico to contemplate over several margarita's
And, my biggest concern is having it all placed back together to factory spec's...NOW...If Brian would come through with his offer to personally come supervise, I know the reinstall would be impeccably perfecto !!! LOL I mean what else does he have to do ?? I May get Omar to come along too....More, LOL
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post #10 of 17 (permalink) Old 11-01-2017, 05:26 AM
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Funnily enough I renewed my insurance on my Turbo R yesterday (In UK). I was told windscreens are no longer insured at any cost. I have a number of cars and they are all individually insured under classic insurance. I'm guessing windscreens are now excluded. I suspect the insurers have wised up.
I think windscreens are only now insured on modern normal cars?
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